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work2bfree
10-24-2007, 04:07 AM
When you start a work at home business, talking to people can be very intimidating. I know talking to people was was very scary to me. In fact, I would not even answer the phone when leads starting calling me. It took a while to get the nerve to talk to people, but now, 4 years later, I am much better and I don't get as nervous as I used to.

How I overcame my fear and improved my phone technique was to just do it. I got on the phone and starting talking. If you have a script, use it. Put the script in front of you and practice a few times before you start making phone calls. If you don't have a script, make one. Create a script for youself, especially if you are new, but if are not new, I still suggest creating a script. Having a script and practicing the script a few times prior to making the phone calls will help to ease your nerves.

After calling your leads and making phone calls a few times over and over again, you too will see improvement in your ability and in a short amount of time, your confidence will start to grow. Others will start to notice this confidence and will be enticed by it as well as you newly found communication skills. Soon afterwards, your business will start to flourish. Just don't get discouraged with the rude responses and hangups. In time too, these will begin to dissipate. :D

globalcash
12-13-2007, 06:04 AM
HI,

You are right but a big help is your belief in your product and company.

Is it really worth what you are selling it for?

work2bfree
12-18-2007, 02:01 AM
Yes GlobalCash, belief in your product and company are important, but the most important thing you need to believe in is in yourself.

It has taken me a while to get to that point where I believe in myself. In order to accomplish this, I had to work on myself a lot. I still need to do more work, but I have come a long way since I first started my business.

Coco
01-02-2008, 11:10 PM
Great post. I'm one of those who HATES the phone. You're post is certainly a help to me...I really like the idea of having a script. Thanks! :)

work2bfree
01-19-2008, 03:36 AM
Hi Coco,
You hate the phone now, but you need to know Coco that communication, establishing relationships with customers is extremely important to having a successful business.

Don't avoid your fears. You need to face them head on. Work on your weaknesses until they become your strengths.

If you are not good at talking on the phone, try creating a script for yourself to make it easier. Practice a little before you start your conversation with someone. Then after you practice, start dialing your customers and read them your script. It is ok if you don't read the script word for word. Sometimes your conversations with people will be different depending upon who it is you are talking to.

Just because you have an online business does not mean that communicating with people or building relationships with people are not important. The reality is that no matter what kind of business you have, communicating and building relationships with people is a must. It may be hard at first, but with a lot of practice, you do get better. Once you do, you will begin to see success in your business.